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SCVO
Funding Scotland
TFN
 




Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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Scotland's Digital Participation Challenge fund

Our Digital Participation Challenge Fund, supported by the Scottish Government, the ERDF and BT, invests,in community digital participation projects across Scotland.,The projects that we’re supporting will enable groups and organisations to digitise content, build digital,they’re supporting to fill out a short questionnaire to gauge their basic digital skills Provide regular,We are also following up with a number of applicants to seek alternative support for their projects from

https://scvo.scot/support/digital/challenge-fund

Getting your Digital Champions started

Let Digital Champions work in pairs of small groups to roleplay the Digital Champion and the learner,No Digital Champion project is without its challenges.,As the Digital Motivator, it’s your role to be responsive to your Digital Champions so they feel supported,Not everything will work first time, perseverance and support are key attributes to making it successful,Digital Motivator

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/getting-your-digital-champions-started

Promoting your service

as part of your support offer.,trusted relationship, they are more likely to seek your help than having to go to a new service or project,Increasing engagement Look for existing engagement opportunities or community settings to promote your support,your digital inclusion support too.,Libby Bligh, Chief Executive of the Libertie Project

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/impact/promoting-your-service

Planning your digital inclusion support

This section gives you an overview to follow for any digital inclusion project.,Who will be your Digital Motivator and Digital Champions? ,The case studies from our supported projects have lots of useful good practice.,They could help provide extra or niche support. How will you use the Digital Skills Toolkit? ,Let your service users and wider networks know about your digital inclusion support.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/planning

Evaluating success

Understanding the impact and progress of your digital inclusion support is important.,Get them to complete the digital skills checklist at the start and after a period of support.,Digital Champion interactions Capture the type and frequency of support Digital Champions give and who,Follow up with service users you support to find out what difference it's made to their lives.,sense of purpose and appreciated 'having somewhere to be'. ”Linstone Housing Association, ConnectUp Project

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/impact/evaluating-success

Measuring impact

of data you want to capture and design the processes to enable you to do this from the start of your project,of how many people they support, and extrapolate the results.,Digital Champions keep a tally or how many learners they’ve supported, and at the end of the week they,What further support would be helpful in your role as a Digital Champion?,SCVO we curated a webpage with a range of different media showcasing our learning and impact from a project

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/measuring-impact

Recruiting Digital Champions

Digital skills are more likely to be developed when the learner is supported through a trusted relationship,Is it to support the digital skills of your workforce?,and the current level of digital skills of the people you intend to support (intensity of support). ,providing support.,Example: Lesley is launching a new 'Digital Champions for Workforce Skills' project as part of her role

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/recruiting-digital-champions

User insight

Gaining insight into what kind of support your users need is key.,These needs should guide your digital inclusion project.,Scoping access to device and connectivity You can use scoping questions throughout your project.,It is important you check with everyone you support if they have foundation skills.,Motivation You will need to motivate people by keeping your digital inclusion support person-centred.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/user-insight

Supporting Digital Champions

Now that you’ve recruited your Digital Champions it’s time to think about how you provide ongoing support,Peer support Create a network for your Digital Champions to share best practice and celebrate their wins,Usually, Digital Champions can advance through the different tiers based on how many people they support,Impact Stories Being able to quantify how many people have been supported by your Digital Champions is,, as well as keeping your Senior Managers on board with your project!

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/supporting-digital-champions

Delivering support

How we deliver Digital Champion support has changed throughout the course of the pandemic.,Usually, Digital Champion support would be face-to-face, however, lockdown restrictions have meant a,Digital Champion Remote support A key challenge for Digital Champions during lockdown restrictions has,Normally, a Digital Champion would support someone with their digital skills face-to-face in a setting,In some projects remote access apps are used e.g. Team-Viewer.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/delivering-support

Our work to help organisations grow their digital capacity is supported by: