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SCVO
Funding Scotland
TFN



Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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Membership

The resources, training and opportunities available to members, together with the wealth of news and,of the Scottish Charity Awards this year, but to win two of the categories (Campaign of the Year and Digital,platforms for our wellbeing services adding digital and telephone counselling, Zoom Coping with Change,workshops, befriending calls and a suite of digital self-help resources which have all been a major,By adding these digital services, we have become more accessible to people living in rural communities

https://scvo.scot/membership

The three underpinning enablers

of digital inclusion and a transition from ‘assisted digitalsupport via face-to-face interactions,to build capacity to provide digital skills support.,Resources We need to resource a digital inclusion infrastructure through a commitment to public spending,Many organisations across all sectors are developing tools and resources to support this digital inclusion,Resourcing can look different depending on the organisation.

https://scvo.scot/support/digital/inclusion/roadmap/the-three-underpinning-enablers

Your Digital Champions

example support workers, advice officers or befriending volunteers.,They are also likely to have most of the digital skills to offer others support.,This will help you to identify key digital skills for life and work they need more support to develop,Learners will often return to someone they trust for more digital skills support.,Digital Champions often provide support to their colleagues too.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions-2

Supporting Digital Champions

Now that you’ve recruited your Digital Champions it’s time to think about how you provide ongoing support,Peer support Create a network for your Digital Champions to share best practice and celebrate their wins,In fact, the real task is editing down your resource list so it’s relevant for your Digital Champions,Usually, Digital Champions can advance through the different tiers based on how many people they support,Impact Stories Being able to quantify how many people have been supported by your Digital Champions is

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/supporting-digital-champions

Planning your digital inclusion support

It also ensures resources are available. Who will be your Digital Motivator and Digital Champions? ,They could help provide extra or niche support. How will you use the Digital Skills Toolkit? ,What other resources will you need? ,This could be staff training, funding, equipment or digital champion resources.,Let your service users and wider networks know about your digital inclusion support.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/planning

Creating the culture

A Digital Motivator is someone in management who leads on digital inclusion work.,They make sure the senior management team understand and support digital inclusion work.,They also motivate and support frontline staff.,This can include how to stay safe online to better inform how they support others.,Share the longer-term impact it's having for those you're supporting and for your organisation.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/creating-the-culture

Digital inclusion sessions

We will tailor our bespoke support specifically to help you approach digital inclusion sustainably.,inclusion support you understand digital inclusion and know how to do it we will tailor our support,(how to recruit, train, support and retain Digital Champions) Workforce digital skills (undertaking,a workforce digital skills audit, and taking action to address gaps) Internal resource mapping (understanding,what resources you have internally) Partnership working (understanding what resources you have in your

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/inclusion-sessions

Foundation digital skills

You will need to evaluate their base level to understand what support they will need from you.,Use our Essential Digital Skills check to measure your digital skills These are the Foundation Digital,People who don’t have all 7 Foundation Digital Skills are classed as ‘digitally excluded’.,Some good resources for developing Foundation Skills: Essential Digital Skills Check-up can be used to,of fantastic resources to support your learner’s first digital steps.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/foundation-digital-skills

Approach

Embedding digital inclusion support into your service can help.,Three key actions Keep digital support frequent, informal and flexible Prioritise online safety Don’t,Utilise opportunities and resources already available.,Build digital skills support into everyday interactions You can help people to build digital skills with,Don’t re-invent the wheel You can access lots of good practice and free resources to help with your digital

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach

The five challenges

to begin developing solutions to support them.,Resource: the financial, physical, and human assets that are made available to support their approach,This can include in-kind or financial support, with a focus on supporting people to develop their digital,skills, and a knowledge of other resources that can be used to provide support.,channel or resourcing individualsupport for those who are excluded.

https://scvo.scot/support/digital/inclusion/roadmap/the-five-challenges-5

Our work to help organisations grow their digital capacity is supported by: