example support workers, advice officers or befriending volunteers.,They are also likely to have most of the digital skills to offer others support.,This will help you to identify key digital skills for life and work they need more support to develop,Learners will often return to someone they trust for more digital skills support.,Digital Champions often provide support to their colleagues too.
https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions-2
Understanding the impact and progress of your digital inclusion support is important.,Get them to complete the digital skills checklist at the start and after a period of support.,Digital Champion interactions Capture the type and frequency of support Digital Champions give and who,Activities Find out what others think of your digital inclusion activities with your service.,Follow up with service users you support to find out what difference it's made to their lives.
https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/impact/evaluating-success
When you move a service online you need to understand how your users already engage with the digital,your users to get online, develop their skills or access devices and connectivity see our guide to Digital,Three key actions Measure the digital skills of your users Think about how your users will be accessing, your service Start with platforms (apps/software) that they already use Skills The Essential Digital,It offers two short checklists that users can complete with your support.
https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/your-users
