These are the basic digital skills that people and organisations need to get things done online.
For each of these skills the definition gives examples of what they should enable people and organisations to do, and also covers staying safe online.
Our Basic Digital Skills Questionnaire can help you, and the groups you are working with, check to see if any support or guidance is needed to feel confident in the five key skills areas outlined in greater detail below. The questionnaire is easy to navigate and asks simple questions that all will be able to understand.
We are using this framework to help us determine the levels of digital skills across the third sector in Scotland. When starting on your digital upskilling journey, or supporting others through the delivery of guidance or training, please remember to complete the questionnaire before activity starts to help you understand the areas requiring attention and help guide the support required. We would recommend the questionnaire is filled in at the end of the training, or at an appropriate time a short while later, to help you assess the impact of the learning journey.
Find, manage and store digital information and content.
Communicate, interact, collaborate, share and connect with others.
Purchase and sell goods and services, organise your finances, and register for and use digital government services.
Increase independence and confidence by solving problems using digital tools and finding solutions.
Engage with communities and create basic digital content.