Anyone providing a digital service has a role to play in digital inclusion.,This extends to understanding the digital skills of the workforce.,This would include having a clear business case or strategy, supported by an action plan.,This can include in-kind or financial support, with a focus on supporting people to develop their digital,inclusion journey, including: Understanding the impact of the service for those who might be digitally

Understanding the impact and progress of your digital inclusion support is important.,Get them to complete the digital skills checklist at the start and after a period of support.,Digital Champion interactions Capture the type and frequency of support Digital Champions give and who,Activities Find out what others think of your digital inclusion activities with your service.,Personal impact You should capture the personal impact of your digital inclusion activities.

As a charity we understand the psychological and physiological impact a cancer diagnosis can have on,workshops, befriending calls and a suite of digital self-help resources which have all been a major,By adding these digital services, we have become more accessible to people living in rural communities,therapy volunteer team lead by our national award-winning therapist have created a bespoke treatment plan,Understandably, with the cost-of-living crisis, this is becoming increasingly difficult, however we rely

Scotland where everyone has the opportunity to get online, and to do that we need to make sure that digital,inclusion is everyone’s responsibility.

Think of a time when you've supported someone to do something online or when you've shown someone how,They have their primary job to do, but they incorporate digital ‘nudges’ in this support.,a specific paid post to promote digital inclusion.,Example:Alison works as a Digital Inclusion Officer for a local community organisation, it’s a new post,His manager approves this as part of his professional development plan.

, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,Key principles Start with user needs - spend time understanding what your service users need to do, and,Think about issues around social and financial inclusion.,questions about privacy and security when using Zoom.If you’re running a Zoom meeting, and you’re on a paid plan,Zoom has a range of pricing plans and features, for example joining from a web browser or dialling in

It’s up to all of us to make sure the support is there for everyone that wants it. 

We’ve been at the heart of improving digital inclusion for the most vulnerable people across Scotland,How to do our bit in tackling the climate emergency, how to improve equality, diversity and inclusion,their digital journeys Adopted a more in-depth understanding of digital via our free training sessions,During the pandemic SCVO linked mPower into Connecting Scotland to maximise the digital inclusion needed,Our people have been central to the work SCVO has been able to do to support Scotland’s vibrant voluntary