Place-based digital inclusion is about building sustainable solutions to digital exclusion which take,By understanding that digital can improve multiple outcomes for people, and through linking services,up to provide holistic support for supporting people online, taking a place-based approach to digital,Experienced Professionals: Our team of digital inclusion officers bring a wealth of experience in digital,For more information about this work, please contact: Darran GillanDigital Inclusion Development Officer

SCVO’s digital team are offering a free training programme, funded by the RS Macdonald Charitable Trust,, this spring to support RS Macdonald grantholders to move forward on their digital journey.,About the programme Course aims Our Make Digital Work for You series is designed to help support you,service you can for the people your organisation serves.This session will support you to:- free up time,SCVO’s expertise SCVO have been delivering support to help Scottish Voluntary organisations develop digital

BUT What if your senior team are slow to buy in? What if you can’t get your ideas heard?,And where and how exactly does person go about ‘just starting’?,You have direct contact with the people that matter most and have invaluable information that can improve,Our new Digital Development worker Programme is designed to help support you to find and use digital,of disruption and bringing about digital change Session 2 – Agile- understanding the basic tools of

SCVO’s digital team are offering a free training programme, funded by the National Lottery Community,Fund, this spring to support organisations to move forward on their digital journey.,About the programme Course aims Our re-designing your services series is designed to help support you,aim- This session will support you to:- understand principles of good team communication- create your,If there is anything further you would like to clarify before the course starts, please contact Maddie

Thank you to everyone who submitted an application - our team will be in touch with you by 12 June.,fundraising and income generation, finance, governance and legal, leadership, communications and marketing, digital,, buildings and utilities Supporting employees, volunteers and yourself Workforce and HR, volunteering,Get in touch to tell us all about what you could bring to the event!,Contact us For more information about hosting an event at the Gathering, get in touch with our team thegathering

of the barriers or concerns that people have, and think about how we use this to inform our approach,people don’t need digital skills support.,Digital is for IT to worry about, not me.,Digital is an enabler to help increase different forms of contact and communication, but we don’t promote,Digital Motivator “Remember that digital is not about finding new ways to do everything, it is about

segmenting to track and improve user engagement An environmental charity wanted to understand more about,Their learning and testing gave them the following insights: Their list performance was about average,Removed 200 cold contacts, list size drops to 1,800.,How might we better support people who have used our service on multiple occasions?,This made it easier for team members to quickly log their call details.

We help our family, friends and colleagues and those we care about and support make the most of the online,Being a Digital Champion is more about people skills than it is about digital skills.,learning Passionate about the positive impact digital can have on people’s lives Patient You don’t need,Example:Brenda wants to spend some of her free time supporting people to get online.,All roles that come into regular contact with people using services can be Digital Champions.

Key contact details for our teams Information Service The SCVO Information Service is an online knowledge,team Email digital@scvo.scot Find out more SCVO Membership team Email membership@scvo.scot Find out,Organisations with enquiries about awards, orders or monitoring data - please contact help@connecting.scotPeople,and Digital Champions looking for technical support to use devices provided through Connecting Scotland,- contact us at help@connecting.scot or call the freephone user support line on 0800 0 590 690

, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,Think about issues around social and financial inclusion.,young people mobile data topup vouchers., can use digital tools to help the people they work with. ,team to explore issues and priorities in a bit more detail.