people don’t need digital skills support.,Doing things digitally isn’t doing something additional or extra.,“We have always seen Digital Inclusion as part of our wider Community Inclusion programme.,Digital is only one aspect of life and we wanted to provide a holistic approach to inclusion.”,Digital Motivator “Remember that digital is not about finding new ways to do everything, it is about

inclusion strategy can do this alone.,Digital inclusion alone cannot solve poverty, but it is a critical enabler in a wider systemic approach,We are therefore taking an approach that seeks to build the digital inclusion infrastructure needed to,inclusion, supported by the three broader enablers which need to be in place to support them.,To have full digital inclusion, the five challenges which must be solved for people are: Motivation -

Motivation What's the problem? The journey to digital inclusion has to start with motivation.,The discourse around digital inclusion has shifted from ‘finding the hook’ - understanding the person,People being supported to build the confidence and motivation to safely engage digitally through trusted,Understanding people’s motivation to learn something new is critical and this requires a unique approach,Practice has identified that embedding this element of digital inclusion in an activity which someone

A Digital Motivator is someone who is passionate about digital inclusion and wants everyone to be able,Digita Motivator What do they do?,Key tasks a Digital Motivator might do include: Identify and recruit staff/volunteers who would make,Digital Motivator: The Digital Motivator is a change-maker.,This approach means that the programme can cascade down to all parts of the Council.

Three key actions Identify your Digital Motivator Get buy-in across the organisation Embed digital inclusion,We use the ‘Digital Motivator’ model.,A Digital Motivator is someone in management who leads on digital inclusion work.,They make sure the senior management team understand and support digital inclusion work.,They also motivate and support frontline staff.

Promoting your digital inclusion will increase engagement.,Don’t forget to celebrate the successes of your digital inclusion work both big and small.,Lead with the benefits to the individual rather than 'doing digital'.,This will be what motivates them to engage and improve their digital skills Let your networks know about,your digital inclusion support too.

This section gives you an overview to follow for any digital inclusion project.,Starting your digital inclusion journey Here are some key things to consider when planning your digital,inclusion support journey: What do your services users need? ,Who will be your Digital Motivator and Digital Champions? ,Let your service users and wider networks know about your digital inclusion support.

Embedding digital inclusion support into your service can help.,This tells us that motivation is a key challenge for a Digital Champion.,Digital Champion Keep it frequent, informal and flexible You will need to tailor your delivery approach,This approach is best suited to an ‘embedded Digital Champion’.,Digital inclusion is about ensuring that everyone who wants to be, has equal opportunity to be online

These needs should guide your digital inclusion project.,Supporting someone to improve their digital skills will need you to explore their access to a device,Here are some ideas from existing and emerging digital inclusion activities: Help them navigate options,Having a connected device is one part of the digital inclusion jigsaw.,Motivation You will need to motivate people by keeping your digital inclusion support person-centred.

There's lots a village hall can do to help people feel more confident about using digital, and give them,That’s the same for digital skills: without the Essential Digital Skills and the motivation to use the,That’s what makes them ideal places to host digital champions! What can a village hall do?,Support local volunteers to become digital champions.,for supporting a learner.