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SCVO
Funding Scotland
TFN
 




Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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The five challenges

However, 15% of people lack foundation skills, and more than 1-in-4 lack essential digital skills.,Link to poverty and inequality The profile of people who do not have essential digital skills is unsurprisingly,digital skills.When developing essential digital skills, more fundamental issues around literacy often,Access to support to develop foundation and essential digital skills is least available where it’s needed,An essential prerequisite to helping people build their digital skills and confidence is a digitally

https://scvo.scot/support/digital/inclusion/roadmap/the-five-challenges-4

Making change happen

Not understanding the importance or relevance of digital skills for the workforce or for supporting user,people don’t need digital skills support.,In 2021, 33% of people in Scotland don’t have Essential Digital Skills for Work (Page 29).,workforce, either through learning new digital skills or acting as a Digital Champion to support others,Digital inclusion and digital skills are at the heart of the Scottish Government and COSLA's digital

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/making-change-happen

The role of the Digital Champion

You may have most of the digital skills to offer support to others, but if you’re not sure, it’s important,Top Tip You can use SCVO’s Essential Digital Skills Check-up to help measure these skills.,She is supported by the community centre staff and provides digital skills support every Wednesday between,They have their primary job to do, but they incorporate digital ‘nudges’ in this support.,a specific paid post to promote digital inclusion.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/the-role-of-the-digital-champion

User insight

The next step will be to build essential digital skills for life.,Essential digital skills for life There are five key digital skills that everyone needs to navigate daily,You can use our Essential Digital Skills for life checklist to help measure these skills.,Motivation You will need to motivate people by keeping your digital inclusion support person-centred.,Some motivation scoping questions are already built into the Essential Digital Skills Toolkit.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/user-insight

Your users

When you move a service online you need to understand how your users already engage with the digital,connectivity see our guide to Digital Inclusion., your service Start with platforms (apps/software) that they already use Skills The Essential Digital,Foundation Skills- Check if your users can do simple tasks like connecting to WiFi Essential Skills -,Preferred platforms A common pitfall when building digital services is a big list of essential requirements

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/your-users

Village halls as digital champions

That’s the same for digital skills: without the Essential Digital Skills and the motivation to use the,Support local volunteers to become digital champions.,Understand Essential Digital Skills.,Essential Digital Skills underpin everything we do online, and it’s important that people are able to,There are five Essential Digital Skills – learning about these will provide a great jumping off point

https://scvo.scot/support/village-community-halls/digital/digital-champions

Our radical challenge: where does digital inclusion sit at a time like this? 

Since the decline of the pandemic, we’ve seen digital inclusion become deprioritised by services and

https://tfn.scot/opinion/our-radical-challenge-where-does-digital-inclusion-sit-at-a-time-like-this

Is leaping the digital divide getting any easier?

Irene Warner-Mackintosh says nearly 20% of benefits claimants still have low digital skills but 90% of,jobs demand digital literacy

https://tfn.scot/opinion/is-leaping-the-digital-divide-getting-any-easier

Engaging with a new learner

Before you start supporting someone to build their digital skills and confidence you will need to invest,Embedding digital inclusion support into your service can help.,Providing digital skills support should be informal and fun, rather than an IT skills lesson.,Digital Champion Build digital skills support into everyday interactions You can help people to build,See our section on Essential Digital Skills: Being safe, legal and confident online. 

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/engaging-with-a-new-learner

SCVO Digital Call To Action 3

Organisations are able to articulate what digital skills are needed, and support their teams to develop,Organisations use tools like the Essential Digital Skills framework to establish a baseline.,Three things you can do now to make progress Find and book some free training in basic digital skills,Organisations achieve key standards such as Cyber Essentials.,collaboratively to understand digital development needs, and pool their investment so that the whole

https://scvo.scot/support/digital/call-to-action-3

Our work to help organisations grow their digital capacity is supported by: