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SCVO
Funding Scotland
TFN
 




Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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SCVO digital delivery privacy notice

We will use this data to offer your organisation support to develop in the areas of Digital Participation,One to one support (phone calls and face to face meetings) to help your organisation become more digitally,Leadership development programme with monthly meetings and interactive support from SCVO Digital team,For as long as you are receiving digital support from SCVO we may send you occasional ‘special’ digital,We will delete your information five years after we have stopped delivering digital support to your organisation

https://scvo.scot/privacy/digital

Digital inclusion sessions

Organisations have a responsibility to support their staff to do their jobs, and to support their services,or digital tools in their job we will tailor our support to help you understand what digital inclusion,digital inclusion support you understand digital inclusion and know how to do it we will tailor our,Depending on what stage you are at in your current digital inclusion delivery, session topics will include,(how to recruit, train, support and retain Digital Champions) Workforce digital skills (undertaking

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/inclusion-sessions

Approach

Embedding digital inclusion support into your service can help.,Three key actions Keep digital support frequent, informal and flexible Prioritise online safety Don’t,Build digital skills support into everyday interactions You can help people to build digital skills with,It could be supporting their hobbies, managing their finances, accessing key services or connecting with,It is important to remain flexible and adapt your delivery approach to meet user's needs.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach

NTSF Apex Scotland

They support them to remove any barriers or perceived barriers to access services.,Stage 1 activity is about supporting people into regular activity and positive routines.,This includes attending appointments with Steps and other support services, both voluntary and statutory,process all Steps’ clients aim to gain the: SQA level 2 employability qualification or SCQF Level 2 Digital,Methods other than digital were devised which allowed engagement and delivery to continue.

https://scvo.scot/about/work/european-projects/ntsf/delivery-partners/apex-scotland

New service delivery models

This page gives an overview of some key principles behind digital service delivery.,For more detailed information of the main topics to explore when moving your services to digital channels,, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,See this guide from Cast on the principles behind developing good digital services. ,Examples of tools to deliver digital services Here are some short examples of how voluntary sector organisations

https://scvo.scot/support/digital/service-delivery

Engaging with a new learner

Embedding digital inclusion support into your service can help.,It could be supporting their hobbies, managing their finances, accessing key services or connecting with,Digital Champion Keep it frequent, informal and flexible You will need to tailor your delivery approach,This will depend on the nature of your relationship with the learner or how your service delivers support,Digital Champion Build digital skills support into everyday interactions You can help people to build

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/engaging-with-a-new-learner

Evaluating success

Understanding the impact and progress of your digital inclusion support is important.,Get them to complete the digital skills checklist at the start and after a period of support.,Digital Champion interactions Capture the type and frequency of support Digital Champions give and who,Asking about the frequency, delivery approach and value will allow you to flex and adapt.,Follow up with service users you support to find out what difference it's made to their lives.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/impact/evaluating-success

Digital Senior Leaders Programme

We all became much more digital during the pandemic – switching to remote delivery of services, meeting,The impact of digital confidence A digitally-savvy organisation can: Understand what its service users,This peer-to-peer support will help you grow on your journey as a digital leader.,The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and,empowered to actively participate in the definition, design and delivery of their (public) services.

https://scvo.scot/support/digital/senior-leaders-programme

SCVO Annual Review 2020-21

delivery during the pandemic.,, responding to unprecedented demand for digital support, development of digital platforms and delivery,Support services We responded quickly to adapt our support services to meet people's changing needs.,There's more information about the work of our support services in the ‘Support Services’ section on,offering ‘quick fix’ emergency digital support service to 60 organisations.

https://scvo.scot/about/work/annual-review/html

An analogy

There’s no comparable infrastructure for the digital world.,That’s why everyone making a commitment to tackle digital exclusion is so important.,Case study: North East Sensory Services We seek to bridge service delivery gaps and ensure that people,Central to this is the provision of digital awareness, skills training and support through a number of,and inclusion, and emotional wellbeing in our service users.Our ‘ICT for All’ service frequently supports

https://scvo.scot/support/digital/inclusion/roadmap/an-analogy

Our work to help organisations grow their digital capacity is supported by: